Data protection

Data protections, data security and your privacy are very important concerns for us. Therefore, we would like to explain to you, as a user of our website, how HAHN+KOLB Tianjin International Trade Co.,Ltd. guarantees the confidentiality of your personal data and respects your personal rights. We strictly adhere to the statutory provisions of the Federal Data Protection Act and the Telemedia Act.

1. Personal data

We only collect personal data if you consent or if a legal provision allows it. We will only collect, process and use personal data that is required for the implementation and use of our services or that you have voluntarily provided to us.

Personal data is all data containing information about the personal or factual circumstances of a defined or definable business partner. This includes, for example, first and last name, customer number, telephone number, e-mail address, addresses, IP addresses and any data that you provided during registration.

2. Purpose

In general, we use the personal data provided by you

  • to respond to your enquiries,
  • to process your orders,
  • for the payment settlement of your order,
  • to provide you with access to specific information or offers or
  • to register for the newsletter.

To maintain customer relationships, it may also be necessary for us to store and process personal data and transmit it to other companies within the Würth Group, in order to better deal with your requests or to improve our products and services. Or that we (or a third party on our behalf) may use this personal data to inform you about HAHN+KOLB offers that are useful for your business or to conduct online surveys in order to meet the requirements and requests of our customers more effectively.

3. Purposeful use

HAHN+KOLB will only collect, process or use the personal data provided by you online for the purposes disclosed to you, unless the collection, processing or use

  • is required to prepare, negotiate and fulfil a contract with you,
  • is required due to legal obligations or an official or judicial order,
  • is required to justify or defend legal claims or to defend against lawsuits,
  • serves to prevent misuse or other unlawful activity.

4. Automatically collected, non-personal data; generation of cookies; auxiliary programs and active content

When accessing our web pages, automatically-generated information (i.e. not via registration) is collected, which cannot be assigned to a specific person.

When you visit our website, it may be that information collected by us is stored on your computer in the form of so-called "cookies", which allow us to automatically recognise your computer when you next visit our homepage. A cookie is a small text file that is stored in the cache of your browser and allows analysis of your use of our website. Cookies allow us, among other things, to adapt a website to your needs or to save your password so that you do not have to enter it each time.

The following data is automatically collected by our computer system when visiting our website:

  • IP address
  • Browser type and browser version
  • Operating system
  • Domain name of the website from which you visit us (referrer URL)
  • Domain name of the website on which you access our website
  • Date and time of access
  • Number of visits
  • Average dwell time
  • Viewed pages

This data is stored separately from your other data that you may have provided to us. This data is not linked with your other data. The data is evaluated for statistical purposes to optimise our website and our offers. Thus, we constantly improve our website, update it and increase the attractiveness.

The data is deleted after evaluation. Should you not wish to use cookies, you can block their use in your browser. Please adjust your internet browser so that it deletes cookies from your computer hard drive, blocks all cookies or warns you before a cookie is stored. It cannot be excluded that the functionality of our website will consequently be affected.

Java Applets, ActiveX controls, etracker and JavaScript are used in the provision of these websites. If, for security reasons, you do not want to use these auxiliary programs or active content, you should disable the appropriate settings in your browser.

5. Consent and revocation

If you have given us your consent to use, process and transfer your personal data for marketing purposes (e.g. electronic newsletter or offer mailing, use of Google Analytics), you can revoke this at any time, without observing a specific form or time limit, with effect for the future. In addition, if we use your data in the extent permitted by law for, e.g. postal marketing measures, you can object to this use. In both cases, please contact: HAHN+KOLB Tianjin International Trade Co.,Ltd. After your revocation, your data will be used exclusively to process the order and no further advertising materials will be sent.

6. Transfer to third parties

For the processing of your order, it is sometimes necessary to transfer your personal data to third parties (e.g. suppliers or shippers). The data passed on to third parties is used exclusively by them to fulfil their obligations or duties. Transfers to government institutions and authorities are only carried out if required by law.

7. Duration of storage

Your personal data is only stored as long as is necessary for the provision of our services. In addition, sometimes permanent data storage may be required due to statutory or legal requirements.

8. Data security

We have established technical and organisational security measures to protect your data, in particular against loss, manipulation or unauthorised access. We regularly adapt our security measures on a regular basis to the continuous technical development.

9. Information

At any time, you have the right to request free information about your data stored by us. Should your data be stored incorrectly or in error, we will gladly correct, block or delete it. Please also inform us as soon as there is any change to your personal data. Your requests for information, questions, complaints or suggestions about data protection should be sent by e-mail to

10. Purposeful use

If you have chosen the 'purchase on account' method of payment (bank transfer or direct debit), in the context of the assessment for taking over the refinancing of the debt in the event of payment default, we transfer your personal data to Concent Forderungsmanagement GmbH, Hugo-Junkers-Straße 3, 60386 Frankfurt am Main (Concent). Concent checks the probability of payment default. For this, Concent asks, if applicable, the following credit agencies under specification of your data (name, address, date of birth):

  • Producta Daten-Service GmbH, Postfach 61 05 61, 60347 Frankfurt am Main
  • Schufa Holding AG, Postfach 56 40, 30056 Hannover

These identify personal characteristics or calculate a probability value of a payment default on the basis of a mathematical-statistical process (scoring). If Concent accepts the risk of payment default, the data required for the business transaction is transferred to Concent and stored there.

11. Identity verification

We transfer your data, before the contract is concluded, for the purpose of identity verification to the SCHUFA, Creditreform and Bürgel credit agencies, whereupon they determine the degree of conformity of the personal data they have stored with the data collected from you by us in percentages; therefore we can see, based on the transferred match rates, if a person at the specified address is stored in the data stock of one of the credit agencies and is over the age of 18; a further data exchange or a transfer of deviating addresses as well as storage of your data does not take place, for reasons of proof only the verification data is stored at each credit agency.

12. Right to information and contact

If you have further questions about our data protection standards, please send them to our data protection officer. You can reach him via e-mail: The data protection officer will help you if you want to receive information about your data or make corrections.