Privacy policy
HAHN+KOLB (Tianjin) International Trade Co.,Ltd. (hereinafter referred to as the "Company" or "us") will collect your personal information in accordance with this Privacy Policy. We understand the importance of personal information and do our best to protect your personal information. This Privacy Policy details how we collect and use and the measures we take to protect your personal information when you visit any of our websites or applications (collectively, the “Sites”) that contain links to this Privacy Policy.
Please read and understand this Privacy Policy carefully before visiting the sites.
1. Collection of information
a) Information collected directly
You may need to provide us with your personal information when you visit the site, register for an account, inquiry, purchase products, obtain customer service and submit comments;
This personal information may include:
Identity information, such as your name, title, company / organization name, email address, phone number and fax number, and physical address (including street, city, province, postal code, and / or country);
Account information, such as the information you provided when you registered and managed your account, including your username and password;
Consumption records and habits information, including your browsing and search records, device information, location, order, your subscription to our publications and related browsing records, so that we can extract your browsing and search preferences, behavior habits, locations and other features, perform indirect crowd portraits based on feature tags then display and send information;
Property information, including credit card or other property account information for payment settlement and confirmation of your payment progress and status;
Export control information, such as your nationality, citizenship, and country / region, so that we can determine whether you are eligible for specific technical information in accordance with relevant export control regulations;
Transaction information, including query records and order information related to our products and services, as well as your collection and payment details;
Survey and feedback information, including the relevant information you provide based on the quality of our site, products, and services when you participate in our questionnaire to meet our reasonable needs to improve the quality of our services.;
Geographical information, for some sites, we may collect the real-time precise location (“Geographic location”) of your mobile device with your explicit consent. This information is collected solely for your convenience in using our site and optimizing our services. In order to achieve the aforementioned purpose, we may share your geographic location information with our service providers, which will process such information strictly in accordance with the terms and conditions of this Privacy Policy;
Usage data, including information about how you use our site, pages viewed, number of bytes transmitted, links clicked, materials visited, date and time of the visit to the site, and which site you linked to our sites, and other operations performed within the site. This data will be collected through cookies and similar technologies, as detailed in the “How we use coolies and similar technologies” section of this Privacy Policy;
Technical data, such as Internet Protocol (IP) addresses, browser types, features and languages, and operating systems. This data will be collected through cookies and similar technologies, as detailed in the “How we use coolies and similar technologies” section of this Privacy Policy; If you do not provide relevant information according to the page prompts when using our products or services, we may not be able to provide you with the corresponding products or services or complete the transaction.
b) Information collected from third parties.
In accordance with applicable law, we may collect personal information about you from authorized third parties, such as social media websites / apps. We may use this information in conjunction with information we already have about you to help us improve and customize our site to your preferences and for other purposes described in this Privacy Policy.
If you refuse us to obtain the above information, you may not be able to use some of our products or services, but it will not affect your use of core functions such as browsing, searching, and transaction.
2. Use of information
We may use the personal information we collect for the following purposes:
Provide services. We may provide you with the following services at your request, including but not limited to providing product or service information, querying information about company products or services that you have purchased or otherwise using, registering your purchased products, and processing product orders, processing warranty claims, changing product manuals, and responding to your other service requests.
Manage and maintain business and sites. We may use your personal information to manage and maintain our business and sites, including troubleshooting, system maintenance and support, and reporting and hosting of data;
Improve business, site, products and services. We may use your personal information to help us improve our business, site, products, and services through business analysis or other means, such as tailoring and optimizing our site to your specific preferences or interests;
Marketing. In accordance with applicable laws and regulations, we may use your personal information to recommend products or services that may be of interest to you, or to recommend other solutions, events, news, surveys, special offers and other content. If you decline to receive such information, you may cancel or unsubscribe in the manner applicable at that time.
Enforcement. We may use the personal information we collect to detect, respond to, and prevent commercial fraud, infringement of intellectual property rights, violations of company terms, laws and regulations, or other abuses of our site.
3. Storage and Protection of Information
In accordance with applicable laws, we use industry-standard security safeguards to protect the personal information you provide from unauthorized access, public disclosure, use, modification, damage, or loss of relevant data.
The Internet environment is not 100% secure. Please use complex passwords to help us keep your account secure. When a personal information security incident occurs or is likely to occur, we will promptly take remedial measures, notify you of the relevant situation, and report to the relevant competent authority in accordance with the requirements of laws and regulations.
4. Information sharing and disclosure
We may share your personal information with third parties, including the following, to the extent permitted by law:
Group Companies and affiliates. For the purposes described in this Privacy Policy, we may share your personal information with our affiliates and group companies as we reasonably need.
Service provider. For the purposes described in this Privacy Policy, we may share your personal information with service providers who provide services on our behalf, such as managing websites, conducting investigations, processing and executing transactions, analyzing sites, and performing analytics. We will require service providers to process your personal information in accordance with our instructions and conditions no less than the protection standards of this Privacy Policy.
Disclosure under legal circumstances.
In accordance with laws and regulations and the requirements of administrative agencies, in order to complete certain transactions, we may disclose your personal information to relevant financial institutions and government departments.
We will only disclose your personal information publicly: If we determine that you have violated laws and regulations, or to protect the personal and property safety of Wuerth and its affiliates or the public, we will disclose your personal information in accordance with applicable laws.
5. Cross-border transfer
Wuerth is a multinational company and your data may be transferred across borders while you visit your site and use our products or services. By providing personal information to us when you visit the site or use our products or services, you acknowledge and agree that we may provide your personal information (including by providing open access) to Wuerth affiliates, group companies, service providers, and other business partners located outside of China. Please note that the legal requirements for the protection of personal information in other countries may differ from China, but we will take technical measures and other necessary measures to ensure that your personal information is not less than the level described in this Privacy Policy.
6. Cookie and similar technologies
A cookie is a text file containing a small amount of information. When you visit our site, to ensure that the site functions properly, we store cookies on your computer or mobile device.
Cookies are useful because they help organize the content and layout of our site and allow us to identify computers or other devices that have previously visited our site. Cookies do many different things, such as letting our sites remember your preferred settings, helping us improve the usability and performance of our sites, and improving your experience with those sites.
We do not use cookies for any purpose other than the purposes described in this Privacy Policy. You can manage or delete cookies according to your preferences. For more information, see AboutCookies.org. You can clear all cookies stored on your computer, and most web browsers have a feature that blocks cookies. But if you do this, you will need to change your user settings yourself each time you visit our website.
In addition, our site may contain electronic images called web beacons (sometimes referred to as "Single-point plots") that are used to count the number of users who have visited a particular page. We may include web beacons in promotional emails or newsletters to make it easier to determine if you have opened the message and act on it. If you do not want your activity to be tracked this way, you can unsubscribe from our mailing list at any time.
7. Information of children
We do not knowingly collect information from children (i.e. minors under the age of 14), nor do we lock or direct our site to children. If we find that personal information about children has been collected or may be collected, we will immediately delete the relevant data.
8. Your rights
Unless otherwise provided by applicable Chinese laws and regulations, you have the following rights regarding your personal information:
Access your personal information. You can access your personal information.
Correct / update your personal information. You can contact us to correct or update the personal information you provide.
Delete your personal information. You can request the deletion of your personal information (i) if we process your personal information in violation of applicable laws and regulations; (ii) if we collect or use your personal information without your consent; (iii) if the processing of personal information violates an agreement between us; (iv) if you no longer use our products or services, or you have canceled your account; or (v) if we no longer provide you with our products or services.
Change the scope of your consent. You can change or withdraw your consent at any time. After you revoke your consent, we will no longer process your personal information. However, your withdrawal of consent will not affect the previous processing of your personal information.
Cancel your account. You can cancel your account at any time. After your account is cancelled, we will stop providing you with any services and will delete your personal information or anonymize it at your request, unless applicable laws and regulations otherwise provide.
9. Changes to this privacy policy
We reserve the right to amend or update this Privacy Policy at any time. We will post any changes to this Privacy Policy on this page. Without your explicit consent, we will not reduce your rights under this Privacy Policy.
10. How to contact us
If you have any questions, comments or suggestions about this Privacy Policy, you can contact us through tianjin@hahn-kolb.com.cn
Legal Information
You must read this Legal Information carefully before using this Site. Your access to and use of this site is deemed to be your agreement to all content under this legal statement and your willingness to accept and comply with it.
Intellectual Property Statement
The copyright and all other rights in all materials (including but not limited to all texts, pictures, videos, etc.) on this Site belong to Wuerth and / or its affiliates. You may only access, download, and / or copy for personal or non-commercial purposes, and your actions must retain the intellectual property statement under this statement.
Without Wuerth's written permission, you may not make any modification, edit, or dissemination of any content on this site, nor use it for any further commercial use in any form. Nothing contained on this site shall be deemed to imply, tacitly, or grant you any trademark, copyright, patent, or any other intellectual property right of Wuerth or its affiliates.
Disclaimer
Wuerth does not make any kind of promise or guarantee (including but not limited to the accuracy, completeness, marketability or applicability of the information, etc.) of any content on this site, and any party who uses or trusts this site Wuerth assumes no liability whatsoever for any direct, indirect, incidental, special, consequential or other damages arising out of any information contained herein.